Fresh Mood Help Center

To check the status of your order, you need to log-in to your account, located at the top right corner of every page.

Or click here

You noticed that your order hasn't shipped on time. We admit that nobody is perfect. If we missed to let you know about this delay, we apologize.

Just send us an email with your order number and ask us what is going on. We'll find out the issue and do our best to catch it up.

You have ordered too fast, we understand that, and we can do something for you.

Since you receive your ordering confirmation, send us an email with your order number and tell us about what you want to modify or cancel.

Pay attention that your order hasn't shipped yet, otherwise we won't be able to modify or cancel it.

Congratulations, you got a coupon code !

To apply your code :

• After having done your purchases, head over to the shopping cat.

• Input your code in the empty field right below the total amount.

• Click "Apply". The total will automatically update.

In each product page, you'll find below the product info a button named "Sizing info".

You can also head over our fit guide here.